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F22AM0019

Resume

Stephanie Lem Zin Jie

Stephanie (b. 2002) is currently pursuing a Diploma in Arts Management at Nanyang Academy of Fine Arts (NAFA). With years of experience in various front-of-house roles from cashiering to ushering, she is very well-equipped with people skills and customer service. Reliable and results-oriented, Stephanie is a highly motivated individual. Currently serving as the Student Representative of her class, Stephanie leads her peers with kindness. Her academic achievements at NAFA include the Dean’s List Award, the NAFA Talent Development Award and topping her cohort for two modules, Understanding Literary Arts and Arts Venues Management. She is also a recipient of the Tan Chay Bing Merit Award for the academic year 2023/2024.

 

Stephanie is passionate about art, music, and literature, and is an avid consumer of all three! She has great aspirations of becoming a curator and is looking to gain more experience through working in the visual arts industry. Her current endeavours include being a visual arts educator for children aged 3-12 years at ARRT.INC Studio, where she teaches her students how to dabble with different art mediums, as well as regularly volunteering for various community arts programmes.

 

During her free time, Stephanie immerses herself in volunteer work, often for arts events and activities. Through the spirit of volunteerism, she believes in giving back to the community. Some notable events Stephanie has volunteered for include the Singapore Writers Festival, Affordable Art Fair, Esplanade March On, and the Singapore Biennale. She also enjoys travelling, reading discussions on various topics, visiting galleries, attending events, and watching performances.

stephatarrtinc

Education

Aug 2022 — Jul 2025

Nanyang Academy of Fine Arts

  • Diploma in Arts Management

  • Estimated completion date 21 July 2025

  • Current CGPA: 3.77
     

  • Student Representative 

    • Responsible for class administrative duties

    • Gather feedback from students and relay them during SR meetings 
       

  • Ayutthaya IV:

    • My group's project video about fashion during the era of the Ayutthaya Kingdom was featured in the Ngee Ann Kongsi gallery at NAFA for an exhibition titled 'Flagship Genius featuring Ayutthaya IV' from 13 to 26 January 2023. 

    • Was responsible for narration, scriptwriting and video direction
       

  • Top Scorer for:

    • DAM1211 Arts Venues Management

    • DAM1206 Understanding Literary Arts 
       

  • Also received:

    • Dean's List Award AY22/23, AY23/24

    • Tan Chay Bing Merit Award AY23/24

Jan 2015 — Dec 2018

Nanyang Girls' High School

  • Distinctions in English and Mother Tongue (Chinese)
     

  • NYGH Netball

    • Represented school in both ‘B’ and ‘C’ Divisions

    • Obtained multiple accolades for zonal netball championships

    • Team player (2015, 2016, 2017, 2018)

    • Played the leadership role of Discipline Mistress in my second year
       

  • Subject Representative for Geography (Class Committee)

    • Responsible for class administrative duties
       

  • NYGH Drama Festival 2016

    • Drama Festival is an annual production by all NYGH Sec 2 classes

    • Was the scriptwriter for my class' production

Experience

Oct 2022 — Mar 2023

Singapore Art Museum

  • Exhibition Host at the Singapore Biennale 2022

  • Showcased excellent front-of-house management skills 

  • Responsible for overseeing visitor experience in galleries

  • Handled queries from visitors and presented adequate knowledge on artworks exhibited

Mar 2023

Esplanade

  • Programme Host for March On 2023 (Rattle King 2 pre-show workshop)

  • Assisted programme leaders with preparation duties and venue setup 

  • Assisted participants in making their own eco-friendly rattles 

  • Handled queries from participants and presented adequate knowledge on programmes featured throughout March On 2023

Mar 2021 — Jan 2023

Cathay Cineplexes

  • Theatre Executive/Box Office Attendant

  • Showcased excellent front-of-house management skills

  • Provided prompt ticketing and ushering service for over 100 customers per shift

  • Operated POS terminals to input customers’ orders, swipe credit cards and enter cash amounts received

  • Practised effective troubleshooting with customer problems

  • Handled ticket sales, POS systems, cash and credit card transactions and settlements

  • Ushered customers and provided clear directions within the cinema

  • Served food and beverages to customers

  • Licensed with a Food and Beverage Safety and Hygiene Policies and Procedures Certificate (issued Aug 2019)

Sept 2023 — Present

ARRT.INC STUDIO

  • Visual Arts Educator 

  • Entry-level arts education for young children aged 3 to 10

  • Conducted weekly lesson plans

  • Provided artistic guidance to students in a range of mediums including oil pastels, acrylic paint, clay, paint markers etc.

Nov 2023

Singapore Writers Festival

  • Front-of-House

  • Manned the information desk at TAH and ushered 2 programmes held in the Discovery Room at ACM

  • Showcased excellent front-of-house management skills

  • Handled queries from visitors and presented adequate knowledge on performances held throughout the festival

Nov 2023

Affordable Art Fair Singapore

  • Fair Assistant

  • Manned the Ticket Desk and Exhibition Storage

  • Responsible for galleries signing in and out of the fair (Ticket Desk)

  • Handled artworks going in and out of the storage space (Exhibition Storage)

Volunteering

Jan 2023 — Present

Singapore Art Museum

  • Exhibition & Programme Host 

  • Handled queries from visitors and presented adequate knowledge on ongoing exhibitions & programmes

  • Assisted artists in setting up workshops

  • Facilitated workshops held in the Engine Room

Apr 2023

Nanyang Academy of Fine Arts

  • ​Usher for NAFA 85th Anniversary Performing Arts Festival

  • Volunteered for this festival as part of an assessment for one of my modules, Arts Venues Management

  • Subsequently topped the cohort for the relevant module

  • Displayed superb front-of-house management skills

  • Facilitated crowd control within premises 

  • Handled queries from patrons

  • Showcased problem solving skills during this experience

Sept 2023 — Present

Team Nila (Sport Singapore)

  • Assist event management team with various roles needed for ongoing sports events (logistics, registration, ushering, ticketing and so on)

  • Notable events: 

    • Mirxes Nations Cup 2023 ​

    • Singapore Sports Events 2023

Jan 2024 — Present

Project Happitiam (NAFA Special Projects Unit)

  • Befriender

  • Project Happitiam is an initiative which aims to reconnect isolated elderly back to the community through the arts

  • Befriend beneficiaries and encourage interaction between isolated individuals

  • Document life stories and observations made during each session

Mar 2024

Art in the Commons: Dakota-Cassia

Boleh Bank Open Day

(Drama Box, Singapore Art Museum)

  • Befriender & Surveyor

  • Art in the Commons: Dakota-Cassia is a community arts project organised by Drama Box in collaboration with Singapore Art Museum

  • This project aims to foster bonds within the neighbourhood and reignite the kampung spirit

  • As a befriender and surveyor, I communicated with the residents and documented their inputs on their experience after participating in various activities under Art in the Commons: Dakota-Cassia

Feb 2024

Blooming Bubbles 

NTDP Showcase (NAFA Special Projects Unit)

  • Assist the curator and project management team in installation procedures for the NTDP showcase, titled 'Blooming Bubbles'

  • Put up shelves, hung artworks, rigged and focused lights within the exhibition space

Skills

Language

Bilingual proficiency in English & Chinese.

Google Software

Proficient in Forms, Docs, Sheets, Slides, & Gmail. 

Adobe Software

Intermediate in Photoshop, Illustrator, Premire Pro & Indesign.

Social Media

Proficient in Instagram, YouTube, Twitter & Facebook. Intermediate in TikTok.

Microsoft Software

Proficient in Word, Excel, Powerpoint, & Outlook. 

People Skills

Excellent in customer service, communication & problem solving. Showcased great teamwork in all projects.

Phone

Email

Connect

  • LinkedIn
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